Shipping policy

Shipping Policy — BMERS

Last updated: 08-20-2025

At BMERS, we value transparency and realistic delivery expectations. Please review our shipping policy carefully:

Tracking Information

  • We provide tracking details within 7 business days after your order is confirmed and your package is handed over to the carrier.

  • We will notify you via email with the tracking number and courier information.

Delivery Timeframes

  • Estimated delivery time (best case): 3 to 10 business days from tracking confirmation.

  • Maximum delivery time (worst case): 10 to 30 business days. Most orders arrive well within this timeframe.

Traveler Responsibility

  • Once your order is shipped, BMERS is no longer responsible for carrier delays, customs, or other external disruptions.

  • If your order is delayed beyond the estimated time, we will notify you and provide the updated delivery expectations.

Legal Compliance — U.S. Mail or Telephone Order Merchandise Rule

Under the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule:

  • You must have a reasonable basis for your shipping claims.

  • If we cannot ship your order on time, or if the delivery time will exceed 30 days (when no shipping timeframe was promised), we will notify you promptly and give you the option to cancel the order for a full refund.
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Business-Friendly Terms

  • We reserve the right to make small adjustments to shipping methods or couriers to accommodate operational efficiency or cost-effectiveness.

  • In rare cases where external carriers delay delivery beyond 30 days without prior notice, we may offer store credit or alternative solutions, not mandatory full refunds, provided that customers are notified and agree in advance to the revised timeline.